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1998
Late fall of 1998 marked
the birth of Information DynamiX. Three amigos joined
hands to create a company with a vision on becoming a key
player in the arena of business  solutions.
Since the Internet had evolved into an integral part of
any business solution, it was no wonder that
Internet-based solutions were our amigos’ main focus. The
partners agreed to establish a joint stock company, where
other stockholders were carefully selected to give the new
company maximum support possible. The new stockholders
were companies from various business areas.
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1999
Information DynamiX
managed to secure a number of contracts to provide
different solutions ranging from intranet applications,
e-commerce sites, registration systems and the web porting
of multimedia Arabic applications. The company core staff
grew to 9 developers by the end of the year along with the
supporting staff. Four of our developers are Microsoft
Certified Professionals (MCP) in different areas. Our
staff also includes Ph.D., M.Sc. and MBA holders
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2000
Out steps towards Global
Partnership started. We become a Microsoft Certified
Solution Provider, and an IBM business partner. The major
development in our business during the year 2000 was our
believe in the Computer Telephony Integration (CTI)
business future so we started to invest heavily adding the
telephony services to our service offerings and appeared
in the Gulf Information Technology Exhibition (GITEX-
Dubai) 2000 with IBM demonstrating our co-developed
telephony applications.
2001
The year 2001 marks
Information DynamiX new shape, we moved to our new office
located in Maadi distinct, we become more mature doing our
business by developing well defined working methodologies
for both web and telephony services; known internally as;
"IDX Website lifecycle" and "IDX Telephony applications
lifecycle" respectively. Through these form-based
methodologies we guarantee the same level of quality and
enriching our corporate memory in a step toward the
planned future ISO and CMM certifications. We also
continued enhancing our business partnerships by adding
Interland, RDI and Sakhr to our business partners'
profile. But the major development in our business during
the year 2001 is our new trend to put many of our services
in a well-defined product form. We end up with three
products namely; e-Stock broker (that later changed it's
name to i Listener), IDX-IVR (changed it's name to i
Connect), IDX V Dialer (that was also later changed to i
Dial).
2002-2003
We continued our success by serving more strategic
clients. We introduced new products; i-Listener (that
later changed it's name to i Listen), IDX Support Web, IDX
Team WEB, IDX i-Publisher and Madrasti (later the name was
changed to i Publish and i Care), in addition to enhancing
the existing products. We also started our refund cycle
seeking new markets and business opportunities.
2004
The year 2004 is considered as vital step for Information
DynamiX and its products to be multi national company by
joining Net Logic Consulting (UK), we moved to our new
office located in Nasr City distinct, we become more
mature doing our business by developing and enhancing our
products to compete international product specially
e-Listener voice recording system. We also continued
enhancing our development cycle to include well prepared
technical documentation and user's guides. We are pushing
to expand our market abroad specially in the Gulf area and
Europe.
The Booming of i-Listen Product which is a Comprehensive
Call Recording and Monitoring Solution became a unique
product after adding the newest technology which is VASE
(Value added service) this was done especially for
Management Department (quality assurance Department) to
evaluate their agents by using this software to write up
their comment while listening to recorded conversation.
Which ensure Quality assurance and performance monitoring
and this helps securing your investment, saves time and
money, and something potentially far more important to any
cooperate or any sector is it's reputation. Which lead
Information DynamiX to expand its consumer horizon by
joining with another financial sector like Al-Watany bank,
and also by joining one of the biggest companies like HC,
CIBC, and Orbit.
We continued our success by serving more strategic
clients. We introduced new products like i-Connect which
is Voice over IP telephony (VoIP), is a telephony solution
that offers a rich and flexible features set thought VoIP
which allows you to make telephone calls using a broadband
Internet connection instead of a regular analog phone
line, This move from a traditional circuit switched to
packet switched technology will have a significant impact
on the system used to record communication. Our next
product that was introduced is FAX server (i-FAX) and SMS
(i-Send), it is considered one of extremely popular way
now a day of sending bulk messages with a complete control
of SMS broadcasting at your fingerprints that include
support that is multi-lingual. Then the year was closed on
another financial expansion by closing another deal with
other banking sectors NSGB and Egyptian Saudi Financial
bank which pushed Information DynamiX boundaries in the
technology market.
We
expanded our success by serving more strategic clients.
We introduced new products like I-Contact which is CRM
solution for call centres Then developed our I-publish
into a .NET version and developed I-Evaluate as an Agent
evaluation software.
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