i-Manage

Work Force and Work Flow Management System

i-Manage is a management software that involves scheduling, resource allocation, communication tools, quality management and administration systems, that are used to deal with large complex projects.

Introduction:

• i-Manage is a robust, affordable, customizable, and easy to use management system.
• i-Manage has a web-based portal to enhance interaction between all workforces.
• i-Manage will process all forms, requests and internal workflow forms transportation and archiving.

Benefits and Uses:

• Easily manages employees, shifts, tasks, and holidays
• Speeds up the management process.
• Saves time in transporting forms, applications and requests.
• Allows for quick and efficient evaluation of work.
• Analyze reports to define your goals and needs.

Features:

• Customisable rules to build your own workflow.
• Automatically distribute employees over shifts to suit your work style.
• Manage internal and overall workflow in each department.
• Manage schedules and track agents performance and overall performance of each workforce, allowing each agent to update their status.
• Schedule events and tasks to be executed on time.
• Create simple shared folders for workflow documents.
• Manage multi-site workforce and departments.
• Employees have the ability to chat with each other under supervised monitoring.
• With extended features you can monitor your employees’ supervisors.

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