i-Monitor
Monitoring your workforce to achieve high quality service
I-Monitor is a simple easy to use monitoring desktop screens using voice, images, and video.
Introduction:
- I-Monitor is a program that is used to monitor your screen activities of employees, students, subordinates in real time.
- I-Monitor can record the information observed for later assessment on the employees productivities.
Benefits and Uses:
- It is an application that is commonly used in call centers to examine the productivity of the agents using.
- I-Monitor monitors the desktop in real time. This is a very useful feature that allows supervisors to make sure that their team members are on track and no unauthorised applications are being used during working hours.
- I-Monitor requires a standard screen resolution of 1024 x768, meaning no new equipment or set up is required!
- The i-Monitor system has four different versions all tailored to suit your specific needs; the Lite, Standard, Professional and Enterprise, and versions, so you are bound to find the one that suits you.
Features
| NO |
FEATURES |
LITE VERSION |
STANDARD VERSION |
PROFESSIONAL VERSION |
ENTERPRISE VERSION |
| 1 |
Number of Agents |
8 |
50 |
100 |
>100 |
| 2 |
Live Video |
Yes
(1 frames/20sec) |
Yes
(1 frames/5sec) |
Yes
(1 frames/1sec) |
Yes
(5 frames/1sec) |
| 3 |
Allow Control
in Live Video |
No |
No |
Yes |
Yes |
| 4 |
Show Cursor
in Live Video |
No |
No |
Yes |
Yes |
| 5 |
Record Video |
No |
No |
Yes |
Yes |
| 6 |
Number of frames /sec in Record Video |
N/A |
Less than 1 frame / sec |
1 frame / sec |
More than 1 frame / sec |
| 7 |
Live Mic |
No |
No |
No |
Yes |
| 8 |
Record Mic |
No |
No |
No |
Yes |
| 9 |
Number of Supervisors |
2 |
5 |
10 |
Unlimited |
| 10 |
Archive Tool |
No |
No |
Yes |
Yes |
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